Zendesk pricing
HelpdeskThese figures are 6 days old. Zendesk’s pricing page has not been readable since 17 Sep 2026, so what is below is the last good reading rather than today’s. Check Zendesk’s own page before relying on it.
What Zendesk costs
4 paid plansZendesk starts at $19 a month on its cheapest paid plan, per person, rising to $115 on the highest plan it publishes.
That is below the Helpdesk median of $25, so it is one of the cheaper ways into this category.
The plans are called Suite Enterprise + Copilot, Suite Professional, Suite Team and Support Team.
No free tier and no trial length is published, and the top tier is quote-only, so enterprise pricing is not public, some features are sold as paid add-ons on top of a plan (Contact Center, Copilot, Workforce Engagement Bundle).
Not one of these 4 figures has changed since 05 Aug 2026, when Zendesk was first read. A price that has held is worth knowing before you commit to a year of it.
| Plan | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Suite Enterprise + Copilot per person | Contact sales | — | — |
| Suite Professional per person | — | $115 | — |
| Suite Team per person | — | $55 | — |
| Support Team per person | — | $19 | — |
Zendesk add-ons
sold on top of a planThese are priced separately from the plans above, so they are an extra cost rather than an alternative to them. Zendesk lists Contact Center, Copilot, Workforce Engagement Bundle.
| Add-on | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Contact Center per person | — | $83 | — |
| Copilot per person | — | $50 | — |
| Workforce Engagement Bundle per person | — | $50 | — |
Last read 17 Sep 2026.
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