Zendesk pricing
What Zendesk costs
Zendesk starts at $25 a month on its cheapest paid plan, per person, rising to $149 on the highest plan it publishes.
That is close to the Helpdesk median of $25.
The plans are called Support Team, Suite Team, Suite Professional and Suite Enterprise + Copilot.
No free tier and no trial length is published, and the top tier is quote-only, so enterprise pricing is not public, some features are sold as paid add-ons on top of a plan (Contact Center, Copilot, Workforce Engagement Bundle).
No price on this page has changed since 05 Aug 2026, when Zendesk was first read. A price that has held is worth knowing before you commit to a year of it.
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Support Team per user | $25 | $19 | — |
| Suite Team per user | $69 | $55 | — |
| Suite Professional per user | $149 | $115 | — |
| Suite Enterprise + Copilot per user | Contact sales | — | — |
Add-ons (3)
Priced separately from the plans above, so an extra cost rather than an alternative to them. Zendesk lists Contact Center, Copilot, Workforce Engagement Bundle.
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Contact Center per user | — | $83 | — |
| Copilot per user | — | $50 | — |
| Workforce Engagement Bundle per user | — | $50 | — |
Price history
Confirmed prices for each plan since 05 Aug 2026. A flat line means the price held.
What has changed at Zendesk
0 entries on record, newest first, including any that were later reversed.
Every recorded version (2)
Each row is a version of Zendesk’s pricing as stored in the archive, with the date it took effect.
| Version from | Plans | Lowest price | What changed |
|---|---|---|---|
| 4 | $25 | Record re-read; no public change logged | |
| 4 | $19 | First reading |
How this page was read
An automated reader extracts each plan from the page text. Its notes on anything ambiguous, verbatim: