Intercom pricing
HelpdeskThese figures are 13 days old. Intercom’s pricing page has not been readable since 10 Sep 2026, so what is below is the last good reading rather than today’s. Check Intercom’s own page before relying on it.
What Intercom costs
4 paid plansIntercom starts at $29 a month on its cheapest paid plan, per person, rising to $132 on the highest plan it publishes.
That is above the Helpdesk median of $25 — it is priced at the expensive end of its category.
The plans are called Advanced, Essential, Expert and Fin AI Agent.
There is no free tier, but a 14-day trial, and some features are sold as paid add-ons on top of a plan (Copilot, Pro, Proactive Support Plus).
Since 05 Aug 2026 we have recorded 1 rise here, the most recent on 31 Aug 2026.
| Plan | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Advanced per person | — | $85 | — |
| Essential per person | — | $29 | — |
| Expert per person | — | $132 | — |
| Fin AI Agent one price | — | — | 50 fin outcomes |
Intercom add-ons
sold on top of a planThese are priced separately from the plans above, so they are an extra cost rather than an alternative to them. Intercom lists Copilot, Pro, Proactive Support Plus.
| Add-on | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Copilot per person | $35 | $29 | 10 free ai auto-translation conversations per agent per month, 10 free copilot conversations per agent per month |
| Pro one price | $99 | — | 1000 conversations analyzed per month, 2000 credits per month |
| Proactive Support Plus one price | $99 | — | 500 messages included per month |
Last read 10 Sep 2026.
4 recorded versions of this page.
1 change logged.
What has changed at Intercom
31 Aug 2026
Essential annual $19→$29▲ +52.6%
Compare
Intercom vs Zendesk · Intercom vs Freshdesk · Intercom vs Help Scout · Intercom vs Front · Intercom vs Crisp · Intercom vs Tidio · Intercom vs LiveChat · Intercom vs Chatwoot
Follow the changes
Every recorded change is published to a feed you can subscribe to in any reader.