Software price changes

Every change PriceTrail has recorded, newest first. The default view shows confirmed price rises, cuts and plan changes. Use the filters for renames, add-ons, page events and readings that were later reversed — nothing is deleted from the record.

6Confirmed price changes
3 / 3Rises / cuts
15Plan changes
26Reversed readings
133Raw log entries
Every recorded change
CompanyPlanChange Before After Difference Detected Status Link
CapsuleCRM Ultimate Contact-sales change Contact sales Priced — Confirmed Contact sales Priced
CapsuleCRM Marketing add-on Add-on withdrawn $11 — — Confirmed $11 —
FrontHelpdesk Native WhatsApp Channel Add-on withdrawn Listed — — Confirmed Listed —
Zoho CRMCRM Zoho CRM Plus Plan withdrawn $20 — — Confirmed $20 —
Zoho CRMCRM Zoho One New plan — $30 — Confirmed — $30
NutshellCRM Probilled annually ▼ Price cut $35.75 $35 ▼ -2.1% Confirmed $35.75 $35 ▼ -2.1%
NutshellCRM Growthbilled annually ▼ Price cut $21.25 $18 ▼ -15.3% Confirmed $21.25 $18 ▼ -15.3%
NutshellCRM Foundationbilled annually ▼ Price cut $11.05 $7 ▼ -36.7% Confirmed $11.05 $7 ▼ -36.7%
NutshellCRM Enterprisebilled annually ▲ Price rise $66.75 $69 ▲ +3.4% Confirmed $66.75 $69 ▲ +3.4%
NutshellCRM Businessbilled annually ▲ Price rise $50.25 $51 ▲ +1.5% Confirmed $50.25 $51 ▲ +1.5%
NutshellCRM Probilled annually ▼ Price cut $42 $35.75 ▼ -14.9% Corrected $42 $35.75 ▼ -14.9%
NutshellCRM Pro ▼ Price cut $49 $42 ▼ -14.3% Corrected $49 $42 ▼ -14.3%
NutshellCRM Growthbilled annually ▼ Price cut $25 $21.25 ▼ -15.0% Corrected $25 $21.25 ▼ -15.0%
NutshellCRM Growth ▼ Price cut $32 $25 ▼ -21.9% Corrected $32 $25 ▼ -21.9%
NutshellCRM Foundationbilled annually ▼ Price cut $13 $11.05 ▼ -15.0% Corrected $13 $11.05 ▼ -15.0%
NutshellCRM Foundation ▼ Price cut $19 $13 ▼ -31.6% Corrected $19 $13 ▼ -31.6%
NutshellCRM Enterprisebilled annually ▼ Price cut $79 $66.75 ▼ -15.5% Corrected $79 $66.75 ▼ -15.5%
NutshellCRM Enterprise ▼ Price cut $89 $79 ▼ -11.2% Corrected $89 $79 ▼ -11.2%
NutshellCRM Businessbilled annually ▼ Price cut $59 $50.25 ▼ -14.8% Corrected $59 $50.25 ▼ -14.8%
NutshellCRM Business ▼ Price cut $67 $59 ▼ -11.9% Corrected $67 $59 ▼ -11.9%
NutshellCRM Marketing Add-on withdrawn Listed — — Unconfirmed Listed —
NutshellCRM Email Marketing New add-on — $49 — Unconfirmed — $49
MailerLiteEmail Marketing Power ▲ Price rise $25 $27.78 ▲ +11.1% Corrected $25 $27.78 ▲ +11.1%
MailerLiteEmail Marketing Comfort ▲ Price rise $12 $13.33 ▲ +11.1% Corrected $12 $13.33 ▲ +11.1%
ChatwootHelpdesk Captain AI credits New add-on — Listed — Corrected — Listed
LiveChatHelpdesk Extra AI resolutions package New add-on — $49.5 — Corrected — $49.5
LiveChatHelpdesk 100,000 API calls package New add-on — $29.5 — Corrected — $29.5
TidioHelpdesk Starter ▼ Price cut $28.99 $24.17 ▼ -16.6% Reversed $28.99 $24.17 ▼ -16.6%
TidioHelpdesk Growth ▼ Price cut $58.99 $49.17 ▼ -16.6% Reversed $58.99 $49.17 ▼ -16.6%
Help ScoutHelpdesk AI Answers Add-on withdrawn Listed — — Confirmed Listed —
Help ScoutHelpdesk Envoy New add-on — Listed — Confirmed — Listed
IntercomHelpdesk Essentialbilled annually ▼ Price cut $29 $19 ▼ -34.5% Corrected $29 $19 ▼ -34.5%
PipedriveCRM Projects add-on Add-on withdrawn Listed — — Corrected Listed —
PipedriveCRM LeadBooster add-on Add-on withdrawn Listed — — Corrected Listed —
NutshellCRM Probilled annually ▲ Price rise $35.75 $42 ▲ +17.5% Corrected $35.75 $42 ▲ +17.5%
NutshellCRM Pro ▲ Price rise $42 $49 ▲ +16.7% Corrected $42 $49 ▲ +16.7%
NutshellCRM Growthbilled annually ▲ Price rise $21.25 $25 ▲ +17.6% Corrected $21.25 $25 ▲ +17.6%
NutshellCRM Growth ▲ Price rise $25 $32 ▲ +28.0% Corrected $25 $32 ▲ +28.0%
NutshellCRM Foundationbilled annually ▲ Price rise $11.05 $13 ▲ +17.6% Corrected $11.05 $13 ▲ +17.6%
NutshellCRM Foundation ▲ Price rise $13 $19 ▲ +46.2% Corrected $13 $19 ▲ +46.2%
NutshellCRM Enterprisebilled annually ▲ Price rise $67.05 $79 ▲ +17.8% Corrected $67.05 $79 ▲ +17.8%
NutshellCRM Enterprise ▲ Price rise $79 $89 ▲ +12.7% Corrected $79 $89 ▲ +12.7%
NutshellCRM Businessbilled annually ▲ Price rise $50.25 $59 ▲ +17.4% Corrected $50.25 $59 ▲ +17.4%
NutshellCRM Business ▲ Price rise $59 $67 ▲ +13.6% Corrected $59 $67 ▲ +13.6%
LiveChatHelpdesk Team Plan withdrawn $59 — — Confirmed $59 —
LiveChatHelpdesk Business Plan withdrawn $89 — — Confirmed $89 —
LiveChatHelpdesk Growth New plan — $99 — Confirmed — $99
TidioHelpdesk Starter ▲ Price rise $24.17 $28.99 ▲ +19.9% Corrected $24.17 $28.99 ▲ +19.9%
TidioHelpdesk Growth ▲ Price rise $49.17 $58.99 ▲ +20.0% Corrected $49.17 $58.99 ▲ +20.0%
CapsuleCRM Whole page Prices shown No prices Prices shown — Confirmed No prices Prices shown
beehiivEmail Marketing Scale Plan withdrawn $43 — — Confirmed $43 —
beehiivEmail Marketing Max Plan withdrawn $96 — — Confirmed $96 —
beehiivEmail Marketing Launch Plan withdrawn $0 — — Confirmed $0 —
beehiivEmail Marketing Pro New plan — $95 — Confirmed — $95
beehiivEmail Marketing Lite New plan — $49 — Confirmed — $49
beehiivEmail Marketing Free New plan — $0 — Confirmed — $0
ChatwootHelpdesk Captain AI Add-on withdrawn Listed — — Confirmed Listed —
FrontHelpdesk Smart QA + Smart CSAT bundle Add-on withdrawn Listed — — Confirmed Listed —
FrontHelpdesk Smart QA Add-on withdrawn Listed — — Confirmed Listed —
FrontHelpdesk Smart CSAT Add-on withdrawn Listed — — Confirmed Listed —
IntercomHelpdesk Pro ▲ Price rise $99 $100 ▲ +1.0% Confirmed $99 $100 ▲ +1.0%
MailchimpEmail Marketing Whole page Prices shown No prices Prices shown — Unconfirmed No prices Prices shown
BrevoEmail Marketing Whole page Prices hidden Prices shown No prices — Unconfirmed Prices shown No prices
MailchimpEmail Marketing Premium Contact-sales change Priced Contact sales — Unconfirmed Priced Contact sales
MailchimpEmail Marketing Pay As You Go Add-on withdrawn Listed — — Reversed Listed —
NutshellCRM Growthbilled annually ▲ Price rise $18 $21.25 ▲ +18.1% Corrected $18 $21.25 ▲ +18.1%
NutshellCRM Probilled annually ▲ Price rise $35 $35.75 ▲ +2.1% Corrected $35 $35.75 ▲ +2.1%
NutshellCRM Businessbilled annually ▼ Price cut $51 $50.25 ▼ -1.5% Corrected $51 $50.25 ▼ -1.5%
NutshellCRM Enterprisebilled annually ▼ Price cut $69 $67.05 ▼ -2.8% Corrected $69 $67.05 ▼ -2.8%
NutshellCRM Engagement Add-on renamed Engagement Add-on Engagement — Confirmed Engagement Add-on Engagement
NutshellCRM Quotes & Contracts Add-on renamed Quotes & Invoices Add-on Quotes & Contracts — Confirmed Quotes & Invoices Add-on Quotes & Contracts
NutshellCRM Email Campaign Builder Add-on renamed Email Marketing Add-on Email Campaign Builder — Confirmed Email Marketing Add-on Email Campaign Builder
NutshellCRM Marketing Add-on renamed Marketing Add-on Marketing — Confirmed Marketing Add-on Marketing
NutshellCRM Prospector Add-on renamed Prospector Add-on Prospector — Confirmed Prospector Add-on Prospector
NutshellCRM SMS Add-on renamed SMS Add-on SMS — Confirmed SMS Add-on SMS
CapsuleCRM Whole page Prices hidden Prices shown No prices — Reversed Prices shown No prices
BrevoEmail Marketing Whole page Prices shown No prices Prices shown — Reversed No prices Prices shown
MailchimpEmail Marketing Pay As You Go New add-on — Listed — Reversed — Listed
MailchimpEmail Marketing Premium Contact-sales change Contact sales Priced — Reversed Contact sales Priced
BrevoEmail Marketing Whole page Prices hidden Prices shown No prices — Reversed Prices shown No prices
PipedriveCRM Campaigns add-on Add-on withdrawn $13.33 — — Corrected $13.33 —
PipedriveCRM Web Visitors add-on Add-on withdrawn $41 — — Corrected $41 —
PipedriveCRM Smart Docs add-on Add-on withdrawn $32.5 — — Corrected $32.5 —
BrevoEmail Marketing Whole page Prices shown No prices Prices shown — Reversed No prices Prices shown
CapsuleCRM Whole page Prices shown No prices Prices shown — Reversed No prices Prices shown
AttioCRM Add workspace credits + 5,000/month New plan — $85 — Reversed — $85
AttioCRM Add workspace credits + 50,000/month New plan — $595 — Reversed — $595
AttioCRM Add workspace credits + 25,000/month New plan — $330 — Reversed — $330
AttioCRM Add workspace credits + 10,000/month New plan — $150 — Reversed — $150
LiveChatHelpdesk ChatBot.com Add-on withdrawn Listed — — Confirmed Listed —
MailchimpEmail Marketing Email credits (Pay As You Go) Add-on withdrawn Listed — — Reversed Listed —
MailchimpEmail Marketing SMS add-on Add-on withdrawn Listed — — Reversed Listed —
MailchimpEmail Marketing Whole page Prices hidden Prices shown No prices — Unconfirmed Prices shown No prices
FreshdeskHelpdesk MCP actions New add-on — Listed — Confirmed — Listed
MailchimpEmail Marketing Premium Contact-sales change Priced Contact sales — Reversed Priced Contact sales
MailchimpEmail Marketing Email credits (Pay As You Go) New add-on — Listed — Reversed — Listed
MailchimpEmail Marketing SMS add-on New add-on — Listed — Reversed — Listed
MailchimpEmail Marketing Whole page Prices shown No prices Prices shown — Reversed No prices Prices shown
CloseCRM Call Assistant New add-on — $50 — Confirmed — $50
CloseCRM Additional organizations New add-on — $50 — Confirmed — $50
MailchimpEmail Marketing Whole page Prices hidden Prices shown No prices — Reversed Prices shown No prices
NutshellCRM Engagement Add-on Add-on renamed Engagement Engagement Add-on — Confirmed Engagement Engagement Add-on
NutshellCRM Email Marketing Add-on Add-on renamed Email Marketing Email Marketing Add-on — Confirmed Email Marketing Email Marketing Add-on
NutshellCRM Marketing Add-on Add-on renamed Marketing Marketing Add-on — Confirmed Marketing Marketing Add-on
NutshellCRM SMS Add-on Add-on renamed SMS Marketing SMS Add-on — Confirmed SMS Marketing SMS Add-on
NutshellCRM Prospector Add-on Add-on renamed Prospector Prospector Add-on — Confirmed Prospector Prospector Add-on
NutshellCRM Quotes & Invoices Add-on Add-on renamed Quotes & Invoices Quotes & Invoices Add-on — Confirmed Quotes & Invoices Quotes & Invoices Add-on
AttioCRM Add workspace credits: +10,000/month Plan withdrawn $150 — — Reversed $150 —
AttioCRM Add workspace credits: +5,000/month Plan withdrawn $85 — — Reversed $85 —
AttioCRM Add workspace credits: +25,000/month Plan withdrawn $330 — — Reversed $330 —
AttioCRM Add workspace credits: +50,000/month Plan withdrawn $595 — — Reversed $595 —
Zoho CRMCRM Enterprise (Zoho Desk) Plan withdrawn $420 — — Confirmed $420 —
Zoho CRMCRM Ultimate Plan withdrawn $2,600 — — Confirmed $2,600 —
Zoho CRMCRM Starter (Zoho Desk) Plan withdrawn $420 — — Confirmed $420 —
Zoho CRMCRM Zoho CRM Plus New plan — $20 — Confirmed — $20
BrevoEmail Marketing Whole page Prices hidden Prices shown No prices — Reversed Prices shown No prices
FreshdeskHelpdesk Day passes New add-on — Listed — Confirmed — Listed
FreshdeskHelpdesk Additional AI Agent sessions New add-on — Listed — Confirmed — Listed
FreshdeskHelpdesk Freddy AI Copilot New add-on — Listed — Confirmed — Listed
FreshdeskHelpdesk Connector app tasks New add-on — Listed — Confirmed — Listed
IntercomHelpdesk Essentialbilled annually ▲ Price rise $19 $29 ▲ +52.6% Corrected $19 $29 ▲ +52.6%

How to read this log

Confirmed — the change appeared on two separate readings of the vendor's page (three days for large changes) and was published.

Reversed — the entry was undone within three weeks: a plan removed and re-added, prices hidden then shown. That usually means the page loaded differently on different days, not that the vendor changed anything. Both entries stay on the record.

Unconfirmed — the vendor's page has a history of loading inconsistently, so an entry about prices appearing or disappearing is not treated as a real change.

Corrected — a person reviewed the entry and recorded a correction. The original entry is kept; the correction and its reason are shown. How corrections work.

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