Front vs Zendesk pricing

Zendesk starts 1.3× cheaper on its entry plan on annual billing. Cheapest paid plan (billed annually): $25 vs $19.

How they differ

Zendesk is the cheaper way in, by about 32% on the entry plan on annual billing.

Named on Front's pricing page but not Zendesk's: basic workflows, role permissions, sso.

Named on Zendesk's pricing page but not Front's: action builder, admin copilot, ai assistant, app builder, approval workflows, auto assist.

Since recording began Front has logged 4 pricing changes and Zendesk none.

Front and Zendesk side by side
Measure Front Zendesk
Cheapest paid plan$25$25
Dearest published plan$105$149
Free planNoNo
ChargedPer personPer person
Free trial14 days—
Plans published34
Top plan is price-on-requestNoYes
Pricing changes logged40

Front

Last checked 07 Nov 2026

Front plans
PlanMonthly Annual, per month Includes
Enterprise per user — $105 Unlimited automation rules, Unlimited workspaces
Professional per user — $65 20 automation rules, 50 seats, 5 workspaces
Starter per user — $25 10 automation rules, 1 channel types, 10 seats

Zendesk

Last checked 07 Nov 2026

Zendesk plans
PlanMonthly Annual, per month Includes
Support Team per user $25 $19 —
Suite Team per user $69 $55 —
Suite Professional per user $149 $115 —
Suite Enterprise + Copilot per user Contact sales — —

Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.