Chatwoot pricing
HelpdeskThese figures are 23 days old. Chatwoot’s pricing page has not been readable since 31 Aug 2026, so what is below is the last good reading rather than today’s. Check Chatwoot’s own page before relying on it.
What Chatwoot costs
3 paid plansChatwoot starts at $19 a month on its cheapest paid plan, per person, rising to $99 on the highest plan it publishes.
That is below the Helpdesk median of $25, so it is one of the cheaper ways into this category.
The plans are called Hacker, Business, Enterprise and Startups.
There is a free tier, and some features are sold as paid add-ons on top of a plan (Captain AI).
Not one of these 4 figures has changed since 05 Aug 2026, when Chatwoot was first read. A price that has held is worth knowing before you commit to a year of it.
| Plan | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Hacker per person | Free | — | 2 agents, 500 conversations per month, 30 data retention |
| Business per person | — | $39 | Unlimited conversations per month, 2 data retention |
| Enterprise per person | — | $99 | Unlimited conversations per month, 3 data retention |
| Startups per person | — | $19 | Unlimited conversations per month, 1 data retention |
Chatwoot add-ons
sold on top of a planThese are priced separately from the plans above, so they are an extra cost rather than an alternative to them. Chatwoot lists Captain AI.
| Add-on | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Captain AI one price | — | — | 20 credits per 1000 |
Last read 31 Aug 2026.
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