Chatwoot pricing
What Chatwoot costs
Chatwoot starts at $19 a month on its cheapest paid plan, per person, rising to $99 on the highest plan it publishes.
That is below the Helpdesk median of $25, so it is one of the cheaper ways into this category.
The plans are called Hacker, Startups, Business and Enterprise.
There is a free tier, and some features are sold as paid add-ons on top of a plan (Captain AI credits).
No price on this page has changed since 05 Aug 2026, when Chatwoot was first read. A price that has held is worth knowing before you commit to a year of it.
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Hacker per user | Free | — | 2 agents, 500 conversations, 30 data retention |
| Startups per user | $19 | — | 300 captain ai credits, Unlimited conversations, 1 data retention |
| Business per user | $39 | — | 500 captain ai credits, Unlimited conversations, 2 data retention |
| Enterprise per user | $99 | — | 800 captain ai credits, Unlimited conversations, 3 data retention |
Add-ons (1)
Priced separately from the plans above, so an extra cost rather than an alternative to them. Chatwoot lists Captain AI credits.
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Captain AI credits flat price | — | — | 1,000 credits |
Price history
Confirmed prices for each plan since 05 Aug 2026. A flat line means the price held.
What has changed at Chatwoot
2 entries on record, newest first, including any that were later reversed.
-
New add-on · Captain AI credits
— to Listed
Corrected Checked against the saved page text: this add-on was already on Chatwoot's page before this date. The crawler only noticed it now. Not new.
-
Add-on withdrawn · Captain AI
Listed to —
Every recorded version (4)
Each row is a version of Chatwoot’s pricing as stored in the archive, with the date it took effect.
| Version from | Plans | Lowest price | What changed |
|---|---|---|---|
| 4 | $19 | Record re-read; no public change logged | |
| 4 | $19 | Add-on withdrawn | |
| 4 | $19 | Record re-read; no public change logged | |
| 4 | $19 | First reading |
How this page was read
An automated reader extracts each plan from the page text. Its notes on anything ambiguous, verbatim: