PriceTrail

Chatwoot pricing

Helpdesk

These figures are 23 days old. Chatwoot’s pricing page has not been readable since 31 Aug 2026, so what is below is the last good reading rather than today’s. Check Chatwoot’s own page before relying on it.

What Chatwoot costs

3 paid plans

Chatwoot starts at $19 a month on its cheapest paid plan, per person, rising to $99 on the highest plan it publishes.

That is below the Helpdesk median of $25, so it is one of the cheaper ways into this category.

The plans are called Hacker, Business, Enterprise and Startups.

There is a free tier, and some features are sold as paid add-ons on top of a plan (Captain AI).

Not one of these 4 figures has changed since 05 Aug 2026, when Chatwoot was first read. A price that has held is worth knowing before you commit to a year of it.

PlanMonthly Annual, per month What you get
Hacker per person Free 2 agents, 500 conversations per month, 30 data retention
Business per person $39 Unlimited conversations per month, 2 data retention
Enterprise per person $99 Unlimited conversations per month, 3 data retention
Startups per person $19 Unlimited conversations per month, 1 data retention

Chatwoot add-ons

sold on top of a plan

These are priced separately from the plans above, so they are an extra cost rather than an alternative to them. Chatwoot lists Captain AI.

Add-onMonthly Annual, per month What you get
Captain AI one price 20 credits per 1000

Last read 31 Aug 2026.
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