LiveChat vs Zendesk pricing
LiveChat and Zendesk start at about the same price. Cheapest paid plan: $25 vs $25.
How they differ
LiveChat and Zendesk start within 0% of each other, so entry price is unlikely to be what decides between them.
Named on LiveChat's pricing page but not Zendesk's: advanced workflows, ai chatbot, api access, audit log, basic workflows, dedicated account manager.
Named on Zendesk's pricing page but not LiveChat's: action builder, admin copilot, ai assistant, app builder, approval workflows, auto assist.
Since recording began LiveChat has logged 6 pricing changes and Zendesk none.
| Measure | LiveChat | Zendesk |
|---|---|---|
| Cheapest paid plan | $25 | $25 |
| Dearest published plan | $99 | $149 |
| Free plan | No | No |
| Charged | Per person | Per person |
| Free trial | 14 days | — |
| Plans published | 3 | 4 |
| Top plan is price-on-request | Yes | Yes |
| Pricing changes logged | 6 | 0 |
LiveChat
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Essential per user | $25 | $19 | 1 ai agents, 10 ai resolutions, 10,000 api calls |
| Growth per user | $99 | $79 | 10 ai agents, 200 ai resolutions, 20,000 api calls |
| Enterprise per user | Contact sales | — | — |
Zendesk
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Support Team per user | $25 | $19 | — |
| Suite Team per user | $69 | $55 | — |
| Suite Professional per user | $149 | $115 | — |
| Suite Enterprise + Copilot per user | Contact sales | — | — |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.