PriceTrail

Crisp vs Intercom

Cheapest paid: $45 vs $29

Intercom starts 1.6× cheaper on its entry plan.

How they differ

Intercom is the cheaper way in, by about 55% on the entry plan.

Crisp publishes a free tier; Intercom does not, so trying Intercom means either a trial or a card.

Intercom charges per person and Crisp does not — the gap between them widens with every person you add, so team size changes the answer.

Named on Crisp's pricing page but not Intercom's: ai chatbot, api access, basic workflows, dedicated account manager, integrations, priority support.

Named on Intercom's pricing page but not Crisp's: ai assistant, live chat.

Since recording began Intercom has moved its pricing 1 time and Crisp has not moved at all.

Crisp Intercom
Cheapest paid plan$45$29
Dearest published plan$295$132
Free planYesNo
ChargedOne pricePer person
Free trial14 days14 days
Plans published54
Top plan is price-on-requestYesNo
Price changes recorded01

Crisp

Plan MonthlyAnnual
FreeFree$0
Mini$45
Essentials$95
Plus$295
EnterpriseContact sales

Intercom

Plan MonthlyAnnual
Copilot$35$29
Pro$99
Proactive Support Plus$99
Advanced$85
Essential$29
Expert$132
Fin AI Agent

Both figures read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.