Front
| Plan | Monthly | Annual |
|---|---|---|
| API Rate Limit Increase | — | $200 |
| Autopilot | — | — |
| Copilot | — | $20 |
| Enterprise | — | $105 |
| Native WhatsApp Channel | — | — |
| Professional | — | $65 |
| Smart CSAT | — | $10 |
| Smart QA | — | $20 |
| Smart QA + Smart CSAT bundle | — | $25 |
| Starter | — | $25 |
Front vs Intercom
Cheapest paid: $25 vs $29Front starts 1.2× cheaper on its entry plan.
How they differ
Front is the cheaper way in, by about 16% on the entry plan.
Named on Front's pricing page but not Intercom's: ai copilot, basic workflows, custom reporting, role permissions, sso.
Named on Intercom's pricing page but not Front's: custom branding, live chat.
Since recording began Intercom has moved its pricing 1 time and Front has not moved at all.
| Front | Intercom | |
|---|---|---|
| Cheapest paid plan | $25 | $29 |
| Dearest published plan | $105 | $132 |
| Free plan | No | No |
| Charged | Per person | Per person |
| Free trial | 14 days | 14 days |
| Plans published | 3 | 4 |
| Top plan is price-on-request | No | No |
| Price changes recorded | 0 | 1 |
Intercom
| Plan | Monthly | Annual |
|---|---|---|
| Copilot | $35 | $29 |
| Pro | $99 | — |
| Proactive Support Plus | $99 | — |
| Advanced | — | $85 |
| Essential | — | $29 |
| Expert | — | $132 |
| Fin AI Agent | — | — |
Both figures read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.