Chatwoot vs Crisp pricing
Chatwoot starts 2.4× cheaper on its entry plan. Cheapest paid plan: $19 vs $45.
How they differ
Chatwoot is the cheaper way in by a wide margin — Crisp costs about 2.4× as much to start.
Both publish a free tier.
Chatwoot charges per person and Crisp does not — the gap between them widens with every person you add, so team size changes the answer.
Named on Chatwoot's pricing page but not Crisp's: audit log, help center, live chat, sso, teams.
Named on Crisp's pricing page but not Chatwoot's: ai chatbot, api access, basic workflows, custom branding, integrations, onboarding support.
Since recording began Chatwoot has logged 2 pricing changes and Crisp none.
| Measure | Chatwoot | Crisp |
|---|---|---|
| Cheapest paid plan | $19 | $45 |
| Dearest published plan | $99 | $295 |
| Free plan | Yes | Yes |
| Charged | Per person | One price |
| Free trial | — | 14 days |
| Plans published | 4 | 5 |
| Top plan is price-on-request | No | Yes |
| Pricing changes logged | 2 | 0 |
Chatwoot
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Hacker per user | Free | — | 2 agents, 500 conversations, 30 data retention |
| Startups per user | $19 | — | 300 captain ai credits, Unlimited conversations, 1 data retention |
| Business per user | $39 | — | 500 captain ai credits, Unlimited conversations, 2 data retention |
| Enterprise per user | $99 | — | 800 captain ai credits, Unlimited conversations, 3 data retention |
Crisp
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 0 ai credits, 100 customer profiles, 2 seats |
| Mini flat price | $45 | — | 10 additional agents per month, 5 ai credits, 5,000 customer profiles |
| Essentials flat price | $95 | — | 25 ai credits, 50,000 customer profiles, 10 seats |
| Plus flat price | $295 | — | 75 ai credits, 200,000 customer profiles, 20 seats |
| Enterprise flat price | Contact sales | — | — |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.