Chatwoot vs Tidio pricing
Chatwoot starts 1.3× cheaper on its entry plan. Cheapest paid plan: $19 vs $24.17.
How they differ
Chatwoot is the cheaper way in, by about 27% on the entry plan.
Both publish a free tier.
Chatwoot charges per person and Tidio does not — the gap between them widens with every person you add, so team size changes the answer.
Named on Chatwoot's pricing page but not Tidio's: audit log, help center, teams.
Named on Tidio's pricing page but not Chatwoot's: advanced analytics, ai assistant, api access, basic workflows, custom branding, custom reporting.
Both have logged pricing changes since recording began — Chatwoot 2, Tidio 4.
| Measure | Chatwoot | Tidio |
|---|---|---|
| Cheapest paid plan | $19 | $24.17 |
| Dearest published plan | $99 | $300 |
| Free plan | Yes | Yes |
| Charged | Per person | One price |
| Free trial | — | 7 days |
| Plans published | 4 | 5 |
| Top plan is price-on-request | No | Yes |
| Pricing changes logged | 2 | 4 |
Chatwoot
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Hacker per user | Free | — | 2 agents, 500 conversations, 30 data retention |
| Startups per user | $19 | — | 300 captain ai credits, Unlimited conversations, 1 data retention |
| Business per user | $39 | — | 500 captain ai credits, Unlimited conversations, 2 data retention |
| Enterprise per user | $99 | — | 800 captain ai credits, Unlimited conversations, 3 data retention |
Tidio
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 50 billable conversations, 50 lyro ai conversations, 10 seats |
| Starter flat price | $24.17 | — | 100 billable conversations, 50 lyro ai conversations, 10 seats |
| Growth flat price | $49.17 | — | 2,000 billable conversations, Unlimited lyro ai conversations, 10 seats |
| Plus flat price | $300 | — | Unlimited billable conversations, Unlimited lyro ai conversations, Unlimited seats |
| Premium flat price | Contact sales | — | 3,000 lyro ai conversations |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.