Freshdesk vs Front pricing

Freshdesk starts 1.3× cheaper on its entry plan on annual billing. Cheapest paid plan (billed annually): $19 vs $25.

How they differ

Freshdesk is the cheaper way in, by about 32% on the entry plan on annual billing.

Named on Freshdesk's pricing page but not Front's: ai assistant, audit log, custom reporting, sandbox, sla policies.

Named on Front's pricing page but not Freshdesk's: sso.

Both have logged pricing changes since recording began — Freshdesk 5, Front 4.

Freshdesk and Front side by side
Measure Freshdesk Front
Cheapest paid plan$19$25
Dearest published plan$89$105
Free planNoNo
ChargedPer personPer person
Free trial14 days14 days
Plans published33
Top plan is price-on-requestNoNo
Pricing changes logged54

Freshdesk

Last checked 07 Nov 2026

Freshdesk plans
PlanMonthly Annual, per month Includes
Enterprise per user — $89 —
Growth per user — $19 —
Pro per user — $55 —

Front

Last checked 07 Nov 2026

Front plans
PlanMonthly Annual, per month Includes
Enterprise per user — $105 Unlimited automation rules, Unlimited workspaces
Professional per user — $65 20 automation rules, 50 seats, 5 workspaces
Starter per user — $25 10 automation rules, 1 channel types, 10 seats

Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.