Front vs Help Scout pricing
Their cheapest published figures are on different billing terms, so they are shown side by side rather than ranked. Cheapest paid plan: $25 vs $25.
How they differ
Their cheapest figures are on different billing terms (one monthly, one annual), so they are not ranked against each other here.
Help Scout publishes a free tier; Front does not, so trying Front means either a trial or a card.
Help Scout gives you longer to evaluate (15 days against 14).
Named on Front's pricing page but not Help Scout's: role permissions.
Named on Help Scout's pricing page but not Front's: advanced workflows, ai assistant, custom branding, dedicated account manager, hipaa, integrations.
Both have logged pricing changes since recording began — Front 4, Help Scout 2.
| Measure | Front | Help Scout |
|---|---|---|
| Cheapest paid plan | $25 | $25 |
| Dearest published plan | $105 | $75 |
| Free plan | No | Yes |
| Charged | Per person | Per person |
| Free trial | 14 days | 15 days |
| Plans published | 3 | 4 |
| Top plan is price-on-request | No | No |
| Pricing changes logged | 4 | 2 |
Front
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Enterprise per user | — | $105 | Unlimited automation rules, Unlimited workspaces |
| Professional per user | — | $65 | 20 automation rules, 50 seats, 5 workspaces |
| Starter per user | — | $25 | 10 automation rules, 1 channel types, 10 seats |
Help Scout
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 100 contacts per month, 1 docs sites, 1 inboxes |
| Standard per user | $25 | — | 150 basic workflows, Unlimited contacts, 2 docs sites |
| Plus per user | $45 | — | 500 advanced workflows, Unlimited contacts, 3 docs sites |
| Pro per user | $75 | — | Unlimited advanced workflows, Unlimited contacts, 5 docs sites |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.