Crisp
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | $0 |
| Mini | $45 | — |
| Essentials | $95 | — |
| Plus | $295 | — |
| Enterprise | Contact sales | — |
Crisp vs Help Scout
Cheapest paid: $45 vs $25Help Scout starts 1.8× cheaper on its entry plan.
How they differ
Help Scout is the cheaper way in, by about 80% on the entry plan.
Both publish a free tier.
Help Scout charges per person and Crisp does not — the gap between them widens with every person you add, so team size changes the answer.
Help Scout gives you longer to evaluate (15 days against 14).
Named on Crisp's pricing page but not Help Scout's: ai chatbot, api access, custom branding, priority support.
Named on Help Scout's pricing page but not Crisp's: ai assistant, hipaa, live chat, onboarding support, saml, sso.
| Crisp | Help Scout | |
|---|---|---|
| Cheapest paid plan | $45 | $25 |
| Dearest published plan | $295 | $75 |
| Free plan | Yes | Yes |
| Charged | One price | Per person |
| Free trial | 14 days | 15 days |
| Plans published | 5 | 4 |
| Top plan is price-on-request | Yes | No |
| Price changes recorded | 0 | 0 |
Help Scout
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | — |
| Standard | $25 | — |
| Plus | $45 | — |
| Pro | $75 | — |
| AI Answers | — | — |
Both figures read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.