Crisp vs Freshdesk pricing
Their cheapest published figures are on different billing terms, so they are shown side by side rather than ranked. Cheapest paid plan: $45 vs $19.
How they differ
Their cheapest figures are on different billing terms (one monthly, one annual), so they are not ranked against each other here.
Crisp publishes a free tier; Freshdesk does not, so trying Freshdesk means either a trial or a card.
Freshdesk charges per person and Crisp does not — the gap between them widens with every person you add, so team size changes the answer.
Named on Crisp's pricing page but not Freshdesk's: advanced workflows, ai chatbot, api access, custom branding, integrations, onboarding support.
Named on Freshdesk's pricing page but not Crisp's: ai assistant, audit log, custom reporting, role permissions, sandbox.
Since recording began Freshdesk has logged 5 pricing changes and Crisp none.
| Measure | Crisp | Freshdesk |
|---|---|---|
| Cheapest paid plan | $45 | $19 |
| Dearest published plan | $295 | $89 |
| Free plan | Yes | No |
| Charged | One price | Per person |
| Free trial | 14 days | 14 days |
| Plans published | 5 | 3 |
| Top plan is price-on-request | Yes | No |
| Pricing changes logged | 0 | 5 |
Crisp
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 0 ai credits, 100 customer profiles, 2 seats |
| Mini flat price | $45 | — | 10 additional agents per month, 5 ai credits, 5,000 customer profiles |
| Essentials flat price | $95 | — | 25 ai credits, 50,000 customer profiles, 10 seats |
| Plus flat price | $295 | — | 75 ai credits, 200,000 customer profiles, 20 seats |
| Enterprise flat price | Contact sales | — | — |
Freshdesk
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Enterprise per user | — | $89 | — |
| Growth per user | — | $19 | — |
| Pro per user | — | $55 | — |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.