LiveChat vs Tidio pricing
LiveChat and Tidio start at about the same price. Cheapest paid plan: $25 vs $24.17.
How they differ
LiveChat and Tidio start within 3% of each other, so entry price is unlikely to be what decides between them.
Tidio publishes a free tier; LiveChat does not, so trying LiveChat means either a trial or a card.
LiveChat charges per person and Tidio does not — the gap between them widens with every person you add, so team size changes the answer.
LiveChat gives you longer to evaluate (14 days against 7).
Named on LiveChat's pricing page but not Tidio's: ai chatbot, audit log, onboarding support, sla policies.
Named on Tidio's pricing page but not LiveChat's: advanced analytics, ai assistant, custom reporting, live chat, priority support, role permissions.
Both have logged pricing changes since recording began — LiveChat 6, Tidio 4.
| Measure | LiveChat | Tidio |
|---|---|---|
| Cheapest paid plan | $25 | $24.17 |
| Dearest published plan | $99 | $300 |
| Free plan | No | Yes |
| Charged | Per person | One price |
| Free trial | 14 days | 7 days |
| Plans published | 3 | 5 |
| Top plan is price-on-request | Yes | Yes |
| Pricing changes logged | 6 | 4 |
LiveChat
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Essential per user | $25 | $19 | 1 ai agents, 10 ai resolutions, 10,000 api calls |
| Growth per user | $99 | $79 | 10 ai agents, 200 ai resolutions, 20,000 api calls |
| Enterprise per user | Contact sales | — | — |
Tidio
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 50 billable conversations, 50 lyro ai conversations, 10 seats |
| Starter flat price | $24.17 | — | 100 billable conversations, 50 lyro ai conversations, 10 seats |
| Growth flat price | $49.17 | — | 2,000 billable conversations, Unlimited lyro ai conversations, 10 seats |
| Plus flat price | $300 | — | Unlimited billable conversations, Unlimited lyro ai conversations, Unlimited seats |
| Premium flat price | Contact sales | — | 3,000 lyro ai conversations |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.