Help Scout
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | — |
| Standard | $25 | — |
| Plus | $45 | — |
| Pro | $75 | — |
| AI Answers | — | — |
Help Scout vs Tidio
Cheapest paid: $25 vs $24.17Tidio starts 1.0× cheaper on its entry plan.
How they differ
Help Scout and Tidio start within 3% of each other, so entry price is unlikely to be what decides between them.
Both publish a free tier.
Help Scout charges per person and Tidio does not — the gap between them widens with every person you add, so team size changes the answer.
Help Scout gives you longer to evaluate (15 days against 7).
Named on Help Scout's pricing page but not Tidio's: ai assistant, dedicated account manager, hipaa, integrations, onboarding support, saml.
Named on Tidio's pricing page but not Help Scout's: api access, custom branding, priority support, ticketing.
| Help Scout | Tidio | |
|---|---|---|
| Cheapest paid plan | $25 | $24.17 |
| Dearest published plan | $75 | $300 |
| Free plan | Yes | Yes |
| Charged | Per person | One price |
| Free trial | 15 days | 7 days |
| Plans published | 4 | 5 |
| Top plan is price-on-request | No | Yes |
| Price changes recorded | 0 | 0 |
Tidio
| Plan | Monthly | Annual |
|---|---|---|
| Free | Free | — |
| Flows | $24.17 | — |
| Starter | $24.17 | — |
| Lyro AI Agent | $32.5 | — |
| Growth | $49.17 | — |
| Plus | $300 | — |
| Premium | Contact sales | — |
Both figures read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.