Crisp vs Tidio pricing
Tidio starts 1.9× cheaper on its entry plan. Cheapest paid plan: $45 vs $24.17.
How they differ
Tidio is the cheaper way in, by about 86% on the entry plan.
Both publish a free tier.
Crisp gives you longer to evaluate (14 days against 7).
Named on Crisp's pricing page but not Tidio's: ai chatbot, onboarding support, sla policies.
Named on Tidio's pricing page but not Crisp's: advanced analytics, ai assistant, custom reporting, dedicated account manager, live chat, priority support.
Since recording began Tidio has logged 4 pricing changes and Crisp none.
| Measure | Crisp | Tidio |
|---|---|---|
| Cheapest paid plan | $45 | $24.17 |
| Dearest published plan | $295 | $300 |
| Free plan | Yes | Yes |
| Charged | One price | One price |
| Free trial | 14 days | 7 days |
| Plans published | 5 | 5 |
| Top plan is price-on-request | Yes | Yes |
| Pricing changes logged | 0 | 4 |
Crisp
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 0 ai credits, 100 customer profiles, 2 seats |
| Mini flat price | $45 | — | 10 additional agents per month, 5 ai credits, 5,000 customer profiles |
| Essentials flat price | $95 | — | 25 ai credits, 50,000 customer profiles, 10 seats |
| Plus flat price | $295 | — | 75 ai credits, 200,000 customer profiles, 20 seats |
| Enterprise flat price | Contact sales | — | — |
Tidio
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 50 billable conversations, 50 lyro ai conversations, 10 seats |
| Starter flat price | $24.17 | — | 100 billable conversations, 50 lyro ai conversations, 10 seats |
| Growth flat price | $49.17 | — | 2,000 billable conversations, Unlimited lyro ai conversations, 10 seats |
| Plus flat price | $300 | — | Unlimited billable conversations, Unlimited lyro ai conversations, Unlimited seats |
| Premium flat price | Contact sales | — | 3,000 lyro ai conversations |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.