Customer.io pricing
Email MarketingThese figures are 23 days old. Customer.io’s pricing page has not been readable since 31 Aug 2026, so what is below is the last good reading rather than today’s. Check Customer.io’s own page before relying on it.
What Customer.io costs
3 paid plansCustomer.io starts at $100 a month on its cheapest paid plan, rising to $1,000 on the highest plan it publishes.
That is above the Email Marketing median of $33 — it is priced at the expensive end of its category.
The plans are called Essentials, Enterprise and Premium.
No free tier and no trial length is published, and the top tier is quote-only, so enterprise pricing is not public.
Not one of these 3 figures has changed since 05 Aug 2026, when Customer.io was first read. A price that has held is worth knowing before you commit to a year of it.
| Plan | Monthly | Annual, per month | What you get |
|---|---|---|---|
| Essentials one price | $100 | — | 1000000 emails per month, 2 object types, 5000 profiles (people + objects) |
| Enterprise one price | Contact sales | — | — |
| Premium one price | — | $1,000 | Unlimited emails per month, 10 object types, Unlimited profiles (people + objects) |
Last read 31 Aug 2026.
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