Customer.io vs Kit pricing

Kit starts 3.0× cheaper on its entry plan. Cheapest paid plan: $100 vs $33.

How they differ

Kit is the cheaper way in by a wide margin — Customer.io costs about 3.0× as much to start.

Kit publishes a free tier; Customer.io does not, so trying Customer.io means either a trial or a card.

Named on Customer.io's pricing page but not Kit's: audit log, dedicated account manager, hipaa, onboarding support.

Named on Kit's pricing page but not Customer.io's: api access.

Customer.io and Kit side by side
Measure Customer.io Kit
Cheapest paid plan$100$33
Dearest published plan$1,000$66
Free planNoYes
ChargedOne priceOne price
Free trial—14 days
Plans published33
Top plan is price-on-requestYesNo
Pricing changes logged00

Customer.io

Last checked 07 Nov 2026

Customer.io plans
PlanMonthly Annual, per month Includes
Essentials flat price $100 — 1,000,000 emails per month, 2 object types, 5,000 profiles
Enterprise flat price Contact sales — —
Premium flat price — $1,000 Unlimited emails per month, 10 object types, Unlimited profiles

Kit

Last checked 05 Aug 2026

Kit plans
PlanMonthly Annual, per month Includes
Newsletter flat price Free $0 1 basic visual automations, 1,000 email subscribers, 1 users
Creator flat price $33 $32.5 Unlimited email sequences, 1,000 email subscribers, 2 users
Pro flat price $66 $65.83 1,000 email subscribers, Unlimited users, Unlimited visual automations

Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.