Customer.io vs Omnisend pricing
Omnisend starts 8.9× cheaper on its entry plan. Cheapest paid plan: $100 vs $11.2.
How they differ
Omnisend is the cheaper way in by a wide margin — Customer.io costs about 8.9× as much to start.
Omnisend publishes a free tier; Customer.io does not, so trying Customer.io means either a trial or a card.
Named on Customer.io's pricing page but not Omnisend's: advanced workflows, ai assistant, audit log, basic workflows, dedicated account manager, hipaa.
Named on Omnisend's pricing page but not Customer.io's: ai chatbot.
| Measure | Customer.io | Omnisend |
|---|---|---|
| Cheapest paid plan | $100 | $11.2 |
| Dearest published plan | $1,000 | $41.3 |
| Free plan | No | Yes |
| Charged | One price | One price |
| Free trial | — | — |
| Plans published | 3 | 4 |
| Top plan is price-on-request | Yes | Yes |
| Pricing changes logged | 0 | 0 |
Customer.io
Last checked 07 Nov 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Essentials flat price | $100 | — | 1,000,000 emails per month, 2 object types, 5,000 profiles |
| Enterprise flat price | Contact sales | — | — |
| Premium flat price | — | $1,000 | Unlimited emails per month, 10 object types, Unlimited profiles |
Omnisend
Last checked 26 Oct 2026
| Plan | Monthly | Annual, per month | Includes |
|---|---|---|---|
| Free flat price | Free | — | 250 contacts, 500 monthly emails, 500 web push notifications |
| Standard flat price | $11.2 | — | 500 contacts, 6,000 monthly emails, Unlimited web push notifications |
| Pro flat price | $41.3 | — | 2,500 contacts, Unlimited monthly emails, Unlimited web push notifications |
| Custom flat price | Contact sales | — | — |
Both read from each vendor's public pricing page. Feature sets differ, so compare the plans, not only the numbers.
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